Privacy Policy
Your privacy matters to us. Learn how faronexiltra protects and manages your personal information.
Last Updated: January 15, 2025
Information We Collect
At faronexiltra, we collect information that helps us provide better expense categorization services to our Australian users. We're transparent about what we gather and why we need it.
Account Information
Name, email address, phone number, and billing details you provide when creating your faronexiltra account.
Financial Data
Transaction details, expense categories, receipt images, and financial patterns to improve our categorization algorithms.
Usage Analytics
How you interact with our platform, feature preferences, and performance metrics to enhance user experience.
Technical Information
IP address, browser type, device information, and cookies for security and platform optimization purposes.
How We Use Your Information
Your data powers our expense categorization platform. We use machine learning algorithms to analyze spending patterns and automatically categorize your expenses. This means your financial data helps train our systems to become more accurate over time.
We also use your information to send you account updates, security notifications, and service improvements. Sometimes we'll reach out with tips about better expense management or new features that might help your business.
For our Australian users, we ensure all data processing complies with the Privacy Act 1988 and Australian Privacy Principles. We never sell your personal information to third parties or use it for purposes unrelated to improving your faronexiltra experience.
Data Sharing and Third Parties
faronexiltra works with carefully selected partners to provide our services, but we maintain strict control over your information. We only share data when necessary and with your explicit consent or legal requirement.
Our payment processors handle billing information securely, while cloud storage providers help us maintain reliable service. Banking partners assist with transaction categorization, but they receive only anonymized, aggregated data patterns.
We may disclose information if required by Australian law, court orders, or to protect our users from fraud or security threats. In such cases, we limit disclosure to the minimum necessary information.
Your Privacy Rights
-
Access Your Data: Request a complete copy of all personal information we hold about you, including expense history and account details.
-
Correct Information: Update or correct any inaccurate personal data in your faronexiltra account at any time through your dashboard.
-
Delete Your Account: Request complete deletion of your faronexiltra account and all associated personal data within 30 days.
-
Data Portability: Export your expense data and transaction history in standard formats to use with other services.
-
Restrict Processing: Limit how we use your data while maintaining essential account functions and security measures.
To exercise these rights, contact our privacy team at info@faronexiltra.com. We'll respond to requests within 30 days and verify your identity before processing any changes.
Security Measures
Protecting your financial information is our top priority. faronexiltra employs multiple layers of security to safeguard your data against unauthorized access, theft, and misuse.
Encryption
End-to-end encryption for all data transmission and storage
Access Controls
Multi-factor authentication and role-based permissions
Monitoring
24/7 security monitoring and threat detection systems
Compliance
Regular security audits and compliance certifications
Our servers are hosted in secure Australian data centers that meet strict physical security standards. We regularly update our security protocols and conduct penetration testing to identify and address potential vulnerabilities.
Data Retention and Deletion
We retain your information only as long as necessary to provide faronexiltra services and comply with legal requirements. Different types of data have different retention periods based on their purpose and legal obligations.
Active Account Data
Personal information and expense data retained while your account remains active and for 12 months after account closure.
Financial Records
Transaction history and expense records kept for 7 years to comply with Australian tax and business record requirements.
Marketing Data
Communication preferences and marketing interactions deleted within 3 years of last engagement or upon request.
Security Logs
Access logs and security monitoring data retained for 2 years for fraud prevention and security purposes.
International Data Transfers
While faronexiltra primarily operates within Australia, some of our service providers are located overseas. When we transfer your data internationally, we ensure adequate protection through approved mechanisms.
Our cloud infrastructure partners in the United States and Europe maintain privacy certifications equivalent to Australian standards. Data processing agreements include specific clauses protecting Australian users' privacy rights.
We never transfer personal data to countries without adequate privacy protections, and we maintain the right to process your data locally when required by Australian privacy laws.
Cookies and Tracking
faronexiltra uses cookies and similar technologies to improve your experience and understand how our platform is used. These small files help us remember your preferences and provide personalized expense categorization.
Essential cookies enable core functionality like secure login and account access. Analytics cookies help us understand user behavior to improve our categorization algorithms. Marketing cookies allow us to show relevant information about faronexiltra features.
You can control cookie settings through your browser, though disabling essential cookies may affect platform functionality. We respect Do Not Track signals and provide clear options for managing your tracking preferences.
Children's Privacy
faronexiltra is designed for business use and is not intended for children under 13. We don't knowingly collect personal information from children, and our expense categorization services are targeted at adult business users.
If we discover we've collected information from a child under 13, we'll delete it immediately. Parents or guardians who believe their child has provided personal information to faronexiltra should contact us for immediate removal.
Privacy Policy Changes
We may update this privacy policy to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you by email and through your faronexiltra dashboard.
Minor updates will be posted on our website with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your information.
Continued use of faronexiltra after policy changes constitutes acceptance of the updated terms. If you disagree with changes, you can delete your account before the new policy takes effect.
Questions About Privacy?
Our privacy team is here to help with any questions or concerns about your personal information.
Email: info@faronexiltra.com
Address: 2 Edward St, Hobart TAS 7000, Australia
Phone: +61 2 4987 1044